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Shipping Information & Policies |
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SHIPPING INFORMATION AND POLICIES
All orders will receive a complimentary
"Yod Heh Vau Heh within a Yod Bumper Sticker"
They are about 4"H X 5"W and printed on clear so that the color they are placed on shows through
If you want to know more about this "Sacred Name",
Click on "The Name of God" in "About Father and the Family" (left)
ALL PRICES INCLUDE SHIPPING & HANDLING
We are proud to announce that Drag City Records handles all of our shipping
So your shipment - or the response to any question - might come from them
FOR DOMESTIC ORDERS !
Shipping
Information:
The
AwareHouse will do everything possible to ship your order the day we receive
your payment. In addition to your order confirmation, we will also email
you a shipping tracking number if your order was shipped via UPS or another
method that provides us with tracking information. We will do our best
to ship anywhere in the world, however there will be some added shipping
charges and/or delays due to your location. IF YOU ARE ORDERING FROM EUROPE OR ASIA PLEASE EXPECT AN AVERAGE OF ONE MONTH DELIVERY TIME.
Payment
options:
We are predominantly focused on using the very efficient "PAY PAL" service. They
accept major credit cards. We are not equipped to accept checks or money orders for mail-order transactions.
For your own protection, please DO NOT send any credit card information
by e-mail. Thank you.
The
Awarehouse is currently able to ship books, CDs, DVDs, VHS videos, vinyl
records, and select items to international addresses in most
countries.
Our BASE INTERNATIONAL SHIPPING RATE anywhere outside of North America starts at $11.00 US Dollars.
Also, be aware that
your packages may be subject to the customs fees and import duties
of the country to which you have your order shipped.
For
detailed information about international orders, please Email
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.
Please
allow AT LEAST 3 weeks for orders outside of North America.
Customer
guarantee: If you are not satisfied
with your order in any way, contact us with details. We'll do our best to make it
right.
Our
Returns Policy:
You may return most items for a full refund or replacement within 30 days
of the date of receipt. Shipping and handling charges are non-refundable.
All returns MUST BE IN NEW CONDITION - unopened, able to be re-sold and accompanied by a copy of your invoice. All returns are upon our discretion. When you return
an item, follow the instructions on the packing slip, and most importantly,
please indicate the reason for the return. You may want to insure your
return; we cannot be responsible for lost or misdirected returns. If you
paid for your order by credit card, a credit will be issued and will appear
on your billing statement. Your invoice will indicate where you need to send your return.
We cannot accept returns of certain items, including:
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Any
item that is returned more than 30 days after delivery. NO Vinyl Records can be returned for refund.
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Any
CD or DVD tape that has been opened (taken out
of its plastic wrap). Any item that is not in its original condition,
is damaged, or is missing parts.
If you
have any questions regarding shipping or your order, please FEEL FREE TO CONTACT US:
Email:
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We are very proud to announce that
WE HAVE MADE AN AGREEMENT WITH
DRAG CITY RECORDS
TO HANDLE ALL OF OUR SHIPPING - DON'T BE SURPRISED IF YOUR ANSWER COMES BACK FROM THEM.
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